Terms of use

SycaMore Live is a student project running as a demo. By using it, you agree to these terms and to the Privacy policy. If you don’t agree, please don’t use it.

It’s free. Prices on the Pricing page are planned, not charged: there’s no checkout and no payment details are collected. If that ever changes, we’ll ask you to agree to payment terms first.

• You must be at least 13 to make a volunteer account. Under 13 is refused.
• If you’re 13 to 17, a parent or guardian must know you’re using SycaMore Live, and sharing a record needs their OK.
• A coordinator must be an adult who is allowed to act for their organization.

• Use your real name and an email you can reach. One account per person.
• Coordinators: keep your PIN private. Anyone with it can act as your organization.
• Don’t sign in as someone else, or check someone else in or out.
• You can delete your volunteer account at any time from Account. What deletion keeps is explained on Your data.

A verified record is your organization’s statement, not ours. When you verify an event, you confirm that, to the best of your knowledge, each person listed served at that event, in that role, for those hours.

• Only verify hours you believe are accurate. Give a true reason for every change.
• Check every row drafted from a paper sheet against the sheet before you confirm it.
• If a record turns out to be wrong, revoke it. Don’t leave a false record standing.
• Only upload photos, videos or voice notes you’re allowed to, and only mark a clip as consented if everyone recognizable in it (and a guardian, for a minor) agreed.
• Use volunteers’ details only to run your events and keep your records, and keep messages to minors to announcements.

SycaMore Live records the times and who vouched. It doesn’t observe or grade the work itself.

Don’t use SycaMore Live to:

• Create false hours, fake events or fake organizations, or help someone else do so.
• Harass anyone, or send spam, hateful, sexual or violent content.
• Contact a minor outside the announcements the service allows.
• Upload anything that isn’t yours to share, or that breaks the law.
• Probe, overload or break the service, scrape it, or try to get into accounts that aren’t yours.
• Slip instructions into sheets or pasted text to steer the AI drafts.

We may remove content or close accounts that break these rules.

Yours stays yours. Event details, messages, debriefs, clips and stories belong to whoever made them. You let us store, show and process them only to run the service, including showing a shared record, an event page or a published story to anyone with its link.

Ours: the SycaMore Live name, design and code belong to the team. Open-source parts keep their own licenses; see Licenses. Photos and illustrations on the marketing pages are AI-generated.

Some features use Claude (Anthropic) or OpenAI to draft rows, event details, wording and stories. Drafts can be wrong. Nothing a model drafts counts until a person confirms it, and the app rejects or flags numbers that aren’t in the record. You’re responsible for what you confirm, send or publish.

SycaMore Live is provided as is, while it’s a demo. It may change, break, lose data or be reset without notice, and sign-in is demo-grade. Don’t rely on it as your only copy of anything important: download your data or print your records.

We don’t promise that a school, program or scholarship will accept a record; that’s their decision. To the extent the law allows, the team isn’t liable for indirect losses from using the service, and our total liability is limited to what you paid us, which is nothing.

You can stop using SycaMore Live at any time and delete your account. We may suspend accounts that break these terms. If the project shuts down, we’ll give notice on this site first, with time to download your data.

If we change these terms, we’ll update this page and the date at the top. For a change that matters, we’ll tell signed-in users in the app before it applies. Using the service after that means you accept the new terms.

Questions about these terms: We haven’t set up a dedicated address yet. Until we do, ask the organization you volunteer with to pass your request to us, or find the team through the About page. We’ll answer within 7 days.